Terms & Conditions
Welcome to the Retro Print Revival Website (Website) located at www.retroprintrevival.com. This Website is operated by Tamara Watts trading as Retro Print Revival (ABN 21 280 234 480) (hereon referred to as us/we/our).
Your use of the Website is governed by these Terms and Conditions (Agreement). By accessing the Website and conducting any transactions through it, you agree to be bound by this Agreement.
Purchasing products from the Website
The Website allows you to browse, select, order, purchase products, and forward any enquiries regarding our products through the ‘Contact’ section of the Website.
Payment for any products you buy must be made at the time of submitting the online purchase order form (Purchase Order) on the Website. Payments can be made by the options provided on the Website, which include: Paypal, Direct Deposit or Credit Card over the phone.
All Purchase Orders placed through the Website are subject to acceptance and confirmation by us. We will email you with confirmation of the receipt of your Purchase Order immediately.
While every effort has been made to portray the colours of products that appear on this Website as accurately as possible, due to the handmade nature of the goods, we cannot guarantee that they will be free from slight variation.
This is accepted by you when the order is placed and will not be considered a fault.
You also accept by using this Website, if special materials are required for customised orders (such as customised vintage lamp bases or special fabrics), there may be variations from the price stated on the Website.
We generally quote you on these price variations prior to your order and your order constitutes acceptance of our quote.
All transactions are settled in Australian Dollars (AUD). If you are ordering from outside of Australia and your account details are held in a different currency, it will be automatically converted to Australian Dollars when you complete the transaction. The final charge to your credit card is made in Australian Dollars and the conversion rate will be determined by your bank or card provider (who may also charge a small currency conversion fee). As such, we do not take responsibility if the final amount charged to your card differs slightly from amount that you paid.
Please check your countries regulations on receiving overseas goods that contain wood. Our products are made from Blackwood timber, and in some cases this may result in your product being held at customs for clearance. You may also be required to pay customs tax when collection your order.
It is your responsibility to ensure that the information you provide, including your name, delivery address, contact numbers, email address and orders are correct.
Please double check any details before submitting an order.
If you provide the wrong delivery address and any product is sent to the wrong address, we cannot be held responsible for any loss or damage that you may suffer as a result.
However, should an issue arise and we are notified, we will endeavour to ensure the goods are delivered to the correct address as soon as possible.
Privacy of Information
All personal information collected by us, including credit card details, name, delivery address, email address and contact numbers are destroyed immediately. We do not disclose your personal information to anyone.
We do not store or keep debit or credit card numbers from transactions. The last four numbers and the expiry date of your debit or credit card numbers are kept for order verification and identification purposes only. If your debit or credit card has been used without your authorisation, you must notify your card provider in accordance with their reporting rules and procedures.
Collection information when you visit our Website
We collect and monitor how you use our Website, what areas you visit and the amount of times you visit. This information is used solely to enhance and develop our Website. We do not pass this information onto third parties unless we are required by law to do so.
Pick up and delivery
Our handmade products are made to order. For this reason, goods can take up to 3-4 weeks to deliver. Alternatively, in most cases, you can arrange to pick up your order from our studio in Brunswick, Melbourne. However, this is only once you have been notified that it is ready, and have previously arranged for picking up.
Please email firstname.lastname@example.org to receive an estimated product completion and pick up time.
Returns and exchange policy
We do not offer refunds other than for faulty goods, but goods can be exchanged within 14 days of purchase, so long as they are in the same condition that you received them in.
As our products are handmade, availability may be subject to the current level of demand at any given time. We strive to meet estimated delivery times, but these may vary in times of excess demand. For this reason, if you need a particular product by a certain date, please notify us at least 3 weeks in advance.
We are not responsible for any loss or damage resulting from the improper care of any products purchased from the Website.
Links to third party websites
The Website may, from time to time, contain links to third party websites. We do not necessarily endorse the content of these third party websites, and we cannot be held responsible for any loss or damage that you may suffer as a result of your interaction with any third party websites.
Errors and changes within the Website
While we seek to ensure that all details, descriptions and prices, which appear on the Website, are accurate and up-to-date, we reserve the right to change these details, descriptions and prices without notice. Your continued use of the Website after such changes have been made constitutes an acceptance of the new Agreement, including the prices of the goods. We do not accept responsibility in the event that the Website is unavailable due to computer downtime, malfunction or any event outside our control.
Retro Print Revival cannot guarantee any data or program available for download on this Website (or any linked website) is free of viruses or other spyware. You agree that you assume the risk of any damage to your computer as a result of using this Website.
All content, including photography and graphics featured on the Website, are protected by Australian and International Copyright Laws. You must not download, display, print or reproduce material from any part of this Website, without our prior consent. For more information on this, please email us via our ‘Contact’ section of the Website.
Intellectual property and trade marks
Unless otherwise noted, all materials on the Website are protected by copyright, trade marks and/or other intellectual properties owned by us or which we have license to use.
Limitation of Liability
To the maximum extent permitted by law, our liability for breach of any implied warranty, condition or undertaking which cannot be excluded is limited, at our option. Our exclusion of liability applies whether the claim is in contract, tort (including without limitation, negligence) or equity even if we have been notified of the possibility of such loss or damage. You agree that our liability, if any, to you at law will be reduced by the extent, if any, to which you contributed to the loss.
We will not be liable by reason of the failure in the performance of obligations under this Agreement by reason of strikes, riots, fire, explosions, acts of God, war, governmental action, or any other cause which is beyond our reasonable control.
We reserve the right to terminate this Agreement at any time. We shall not be liable to you for any cost, expense, or damages whatsoever for terminating this Agreement.
Failure of either party to enforce any right it has under this Agreement will not be construed as a waiver of those rights, nor limitation upon the party’s ability to subsequently exercise those rights.
This Agreement is governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the Courts of Victoria, Australia in any dispute or any matter in any way related to, or connected with, this Agreement or any transaction contemplated by this Agreement. Each party agrees not to object to the venue or to claim that the courts exercising jurisdiction in the state of Victoria, Australia are an inconvenient forum for any dispute or any matter in any way related to, or connected with, this Agreement or any transaction contemplated by this Agreement. If any provision of the Agreement is held to be void, invalid or unenforceable, then the provision is severed to the minimum extent required, and the remaining provisions of the Agreement will remain in full force and effect.
If you have any questions about this Agreement, your order, the products featured on the Website, or any other general enquiries, please feel free to contact us here.