Due to custom made nature of our products, we only accept an EXCHANGE or CREDIT if the following requirements are met:

  • The item/s are returned within 14 days of you receiving them
  • The item/s must be in original condition, with no creases to the lampshade
  • You must contact us prior to sending back the item/s
  • Item/s to be sent back in the original box you received it in
  • Postage cost to return the item is at the customers expense 

Please choose carefully - returns for exchange can only occur once.

Please feel free to email us with any questions to aid you in this decision.

Orders must be returned within 14 days from the day you received it. Unfortunately if your return exceeds our 14 day policy we will not be able to process your exchange.